Refund & Return Policy


Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Sale items

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us and send your item to: 5036 Dr. Phillips Blvd, Suite 150, Orlando, FL, 32819, United States.

Shipping

To return your product, you should mail your product to: 5036 Dr. Phillips Blvd, Suite 150, Orlando, FL, 32819, United States.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


Active Childhoods = Healthy Lives

Our goal is to help kids enjoy every moment of their childhood through safe and active play. With our huge selection of high-quality toys for all age groups, Kid 'n Play Toys helps bring families together through interactivity.

Contact Us

407-906-4453
Kid N Play Toys, 5036 Dr. Phillips Blvd, #150, Orlando, FL 32819


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